What You Need To Know About Emergency Hotel-Motel Vouchers

Emergency hotel/motel vouchers play a critical role in addressing immediate housing needs for people in crisis. These include individuals facing homelessness, dangerous conditions at home, or people who have found their homes uninhabitable following a natural disaster.

What Are Emergency Hotel or Motel Vouchers?

Emergency hotel or motel vouchers are temporary housing assistance tools provided by certain social service agencies, nonprofits, or governmental bodies that cover the cost of a hotel or motel room for a specified duration. Instead of giving the individuals money directly, these vouchers can be used to pay for a short stay at a hotel or motel.

What's Included in an Emergency Lodging Voucher?

Typically, an emergency lodging voucher covers the cost of the room and taxes of a particular location. In some cases, the voucher might also provide basic amenities, such as meals or shuttle services. However, personal expenses, room service, or other additional costs are not usually included.

The specifics of what is included can vary based on the issuing organization, the agreement with the hotel/motel, and the individual circumstances of the recipient. When you receive your voucher, read it carefully for the terms or conditions. 

The voucher may include a breakdown of the coverage in the hotel or motel it’s assigned to. Often, it also details anything that is not covered, such as mini-bar charges, laundry services, or Wi-Fi.

Who Is Eligible for Emergency Hotel/Motel Vouchers?

Not everyone can get an emergency hotel voucher. The vouchers are usually reserved for individuals in crisis, including those experiencing:

  • Homelessness: Individuals or families experiencing homelessness might receive vouchers when local shelters are full or if they don't have adequate shelter options for weather conditions that may pose severe health risks.

  • Natural Disasters: In the wake of natural disasters, many people might find their homes destroyed or uninhabitable. Emergency vouchers can offer immediate relief, providing affected individuals with a place to stay while they assess their next steps.

  • Safety Concerns: Victims of domestic violence, abuse, or other forms of harm can use these vouchers to escape dangerous situations. It provides a secure environment away from the threat, even if just temporarily.

  • Temporary Displacements: Sudden evictions, power outages, or other short-term issues might warrant the use of an emergency hotel voucher.

Each program has its own rules about who qualifies, so it's important to check each one individually.

Where and How Can You Apply?

Applying for emergency hotel or motel vouchers usually requires reaching out to specific organizations, agencies, or programs that offer such assistance. The availability and sources can vary based on location, the nature of the crisis, and the supply of resources. 

Start with your local social service agency. Most municipalities have local social service or human service departments that assist residents in need. They often have information on temporary assistance for needy families, including emergency vouchers.

Here are some common places where you can inquire about emergency hotel or motel vouchers:

Non-Profit Organizations That May Help

  • The Salvation Army: Often assists with emergency housing and might offer vouchers.

  • Red Cross: Provides emergency shelter and assistance, especially after disasters.

  • Catholic Charities: Offers a variety of services, including housing assistance, in many areas.

  • Homeless Shelters: If they are full or cannot accommodate certain individuals or families, they might provide vouchers for hotel stays.

  • Domestic Violence and Abuse Shelters: Victims fleeing unsafe situations might be offered vouchers if the shelter is full or if the victim needs a more discreet location.

  • Religious Organizations: Churches, synagogues, mosques, and other religious institutions sometimes have outreach programs that assist those in need, which might include emergency housing vouchers.

  • 211 Helpline: In many areas in the U.S., dialing 211 connects you to a helpline that provides information on local resources, including housing assistance.

  • Veterans Affairs Offices: For veterans facing homelessness, the local VA office can often provide information on emergency housing options.

  • Local Government Offices: In regions prone to natural disasters (e.g., hurricanes or wildfires), local governments might have emergency housing assistance programs in place.

  • Community Action Programs (CAP): These local organizations, often funded by federal grants, work to assist low-income families and might have information on emergency housing options.

  • Online Platforms: Websites like ShelterListings.org and HomelessShelterDirectory.org provide directories of shelters and services by state and might have information on emergency voucher programs.

  • Public Housing Authorities (PHA): While primarily focused on long-term housing, PHAs might have information or referrals to emergency housing resources.

When applying, you'll usually need to explain why you need the voucher. You might need to provide some paperwork, such as an ID or proof of your situation. Availability can be limited, and criteria for receiving a voucher can vary by organization and the specific circumstances of the individual or family in need.

How Do You Use a Voucher?

Once you receive an emergency hotel/motel voucher, take these next steps to get settled:

  • Contact the Hotel: Call ahead to ensure there's availability and inform them that you're using an emergency voucher.

  • Check-In: When you arrive, present the voucher as you would any payment method. Some hotels may require an ID for verification.

  • Follow Rules: Ensure you follow any hotel policies and guidelines, as any misconduct might make it challenging to access such services in the future.

Are There Alternatives to Vouchers?

If you're unable to get an emergency hotel voucher or need more prolonged housing assistance, you may have additional options for help.

  • Transitional Housing Programs: These provide temporary housing for several weeks to months while helping people get back on their feet.

  • Permanent Supportive Housing: Aimed at people with chronic issues, these programs offer long-term housing with supportive services.

  • Local Assistance Programs: Many cities have housing assistance or rent relief programs for residents facing financial hardships.

How Can You Help Others?

If you're in a position to assist others in an emergency, there are a few things you can do to help. First, consider donating to an organization that provides emergency hotel/motel vouchers. Even the smallest contribution can make a huge difference.

You may also wish to volunteer in a local shelter or offer your time to the organization of your choice. Additionally, spreading the word about these options can help individuals and families find the help that they need when an emergency arises.

Warning: Avoid Emergency Hotel/Motel Voucher Scams

Sadly, there are people who try to take advantage of those in need. If you are searching for emergency rental assistance in your state or resources that can help with temporary hotel or motel vouchers, here's how to stay safe:

Never Pay for a Free Voucher

Scammers might ask for a small fee to get a voucher. Genuine emergency assistance programs do not charge the beneficiaries to receive a voucher.

Check the Source

Always start by reaching out to well-known and reputable organizations, such as the Salvation Army, Red Cross, local government offices, or other established charities. 

If someone you don't know offers you a voucher, be careful. Always verify with the organization they claim to represent. If you're unfamiliar with the organization offering the voucher, take some time to research the history, reviews, and any news articles or testimonials related to it.

Avoid Sharing Personal Information

While some personal details might be required to assess eligibility, be cautious if asked for sensitive information, including Social Security numbers, bank account details, or other financial information. It's rare for legitimate voucher programs to ask for such data.

Be Cautious Online

Some online ads or emails might claim to offer free vouchers. If you're engaging with an organization online, ensure their website uses HTTPS (look for a padlock icon in the address bar), indicating the connection is secure.

Remember, if something feels wrong or too good to be true about the emergency hotel/motel voucher you’re considering, it might be a scam. Always trust your instincts and ask someone you trust for advice. If you come across or fall victim to a scam, report it to local law enforcement and the Federal Trade Commission (FTC) in the U.S.

Frequently Asked Questions

How long can I stay with the emergency hotel or motel voucher?

The duration varies. Some vouchers are for one night, while others might last for several days.

Do I have to pay anything?

Usually not, but always check the terms. Some might ask for a small fee or for you to participate in a program or service.

Can I choose any hotel or motel to use my voucher with?

Typically, the organization will have specific places where you can use the voucher.

What if I need more time than the emergency voucher allows?

Talk to the organization that gave you the voucher. They might extend it or help you find a long-term solution.

Carol Bianchi

Carol Bianchi is a staff writer for Affordable Housing Hub. Her role includes sourcing up to date information and news on affordable housing programs within the U.S. and bringing that information to the readers of Affordable Housing Hub.